Seavey Loop Water Company

Eugene, Oregon
PO Box 6620
Portland, OR 97228
(971) 703-4242
Since 1985, Seavey Loop Water Company has provided quality, reliable, and safe water service for the Seavey Loop community in Eugene, Oregon.

Customer Service and Account Management

Do you have a question about your service or bill?  Click “Pay My Bill” to login to your customer account portal.  The customer account portal allows access to your account to view account history, pay your bill and view customer notices.

Should you need to contact our customer service representatives directly, please click “Email” or call (971) 703-4242.  Our customer service office hours are Monday through Friday from 9am to 4pm.

2022 Quarterly Billing

Service is billed quarterly and in advance of the service period.  Quarterly billing statements include Q1 (January, February, March), Q2 (April, May, June), Q3 (July, August, September) and Q4 (October, November, December).  Payments are due by the 20th of the billing month.

2023 Monthly Billing

Service is billed monthly and in advance of the service period.  Payments are due by the 20th of the billing month.

Apply for, Transfer, or Stop Service

New and existing customers can apply for, transfer, or stop services by contacting us by phone or email.  Please complete and submit a new Customer Service Agreement (see Downloads).

New Development

If you are planning new development within the service area of the utility, please contact us for information on new customer account set up, permitting, inspections, and fees.

Report an Issue

For any concerns about your service, please contact customer service by email or phone.  For emergencies, please call the emergency phone number at (877) 711-2755.

News & Service Updates

  • Monthly Billing

    Starting January 1, 2023, billing will move back to monthly.

Have an Emergency?

Call our 24-hour emergency line at:
(877) 711-2755


  • Rate Schedule

    2022 service rates and fees for the utility.
  • Rate Schedule

    2023 service rates and fees for the utility.
  • Annual Newsletter

    2021 annual customer newsletter.
  • Consumer Confidence Report

    2021 annual water quality report.
  • Customer Service Agreement

    Form for customer contact information, billing preferences and service terms.
  • Notice of Rate Change

    Notice of Proposed Water Rate Increase and Customers’ Right to Petition for Rate Regulation.