Seavey Loop Water Company

Eugene, Oregon
PO Box 94154
Seattle, WA 98124
(971) 703-4242
Since 1985, Seavey Loop Water Company has provided quality, reliable, and safe water service for the Seavey Loop community in Eugene, Oregon.

Customer Service and Account Management

Do you have a question about your service or bill?  Click “Pay My Bill” to login to your customer account portal.  The customer account portal allows access to your account to view account history, pay your bill and view customer notices.

Should you need to contact our customer service representatives directly, please click “Email” or call (971) 703-4242.  Our customer service office hours are Monday through Friday from 9am to 4pm.

Monthly Billing

Service is billed monthly and in advance of the service period.  Billing statements are mailed out at the beginning of each month and payments are due by the 20th of the month.

Apply for, Transfer, or Stop Service

New and existing customers can apply for, transfer, or stop services by contacting us by phone or email.  Please complete and submit a new Customer Service Agreement (see Downloads).

New Development

If you are planning new development within the service area of the utility, please contact us for information on new customer account set up, permitting, inspections, and fees.

Contact us to be provided with design and construction standards.

Report an Issue

For any concerns about your service, please contact customer service by email or phone.  For emergencies, please call the emergency phone number at (877) 711-2755.

News & Service Updates

  • Seavey Loop Water Company recently filed a general rate case with the Oregon PUC.  Please see “Downloads” for the Customer Notice and Notice of Public Comment Hearing.

    As of April 1, 2024, new rates will be in effect. See “2024 Rate Schedule” for more information.

Have an Emergency?

Call our 24-hour emergency line at:
(877) 711-2755


  • 2024 Rate Schedule

    2024 service rates and fees for the utility.
  • Rate Case Customer Notice

    General rate case filing with the Oregon Public Utility Commission.
  • Annual Newsletter

    2023 annual customer newsletter.
  • Customer Service Agreement

    Form for customer contact information, billing preferences and service terms.
  • Annual Water Quality Report 2023

    We are pleased to provide this year's Annual Water Quality Report (Consumer Confidence Report) as required by the Safe Drinking Water Act. This report is designed to provide details about where your water comes from, what it contains, and how it compares to standards set by regulatory agencies.