South Coast Water Company

Florence, Oregon
PO Box 6620
Portland, OR 97228
(971) 703-4242
Since 1980, South Coast Water Company has provided quality, reliable, and safe water for the South Coast community in Florence, Oregon.

Customer Service and Billing Inquiries

Do you have a question about your service or bill? Click “Pay My Bill” to login to your customer account portal. The customer account portal allows access to your account to view water usage, pay your bill and view customer notices.

Should you need to contact our customer service representatives directly, please click “Email” or call (971) 703-4242.  Please note our customer service office hours are Wednesdays from 9am to 4pm.

Apply for, Transfer, or Stop Service

New and existing customers can apply for, transfer, or stop services by contacting us by phone or email.  Please complete and submit a new Service Agreement (see Downloads).

New Development

If you are planning new development within the service area of the utility, please contact us for information on new customer account set up, permitting, inspections, and fees.

Report an Issue

For any concerns about your service, please contact customer service by email or phone.  For emergencies, please call the emergency phone number at (877) 711-2755.

News & Service Updates

  • Online Bill Pay is Live

    Online bill pay is now available. To visit your customer portal, click “Pay My Bill”.

  • South Coast Water Company is Expanding

    South Coast Water Company is expanding to improve water quality and enhance service reliability to Dunes City residents.

    To learn more, please check out the announcement postcard and a map of the Water System Expansion Plan.

    South Coast Expansion Announcement

    Water System Expansion Plan

Have an Emergency?

Call our 24-hour emergency line at:
(877) 711-2755


  • 2020 Newsletter

    Annual Customer Newsletter (2020)
  • Summer Water Conservation 2020

    Water conservation notice and recommended irrigation days
  • Consumer Confidence Report

    A summary of your community water system
  • Customer Service Agreement

    New customer form
  • Spring 2020 Newsletter

    Spring 2020 customer newsletter update
  • 2019 Newsletter

    Annual Customer Newsletter (2019)