Utilities

South Coast Water Company

Florence, Oregon
PO Box 94154
Seattle , WA 98124
(971) 703-4242
Since 1980, South Coast Water Company has provided quality, reliable, and safe water for the South Coast community in Florence, Oregon.

Customer Service and Billing Inquiries

Do you have a question about your service or bill?  Click “Pay My Bill” to login to your customer account portal.  The customer account portal allows access to your account to view account history, pay your bill and view customer notices.

Should you need to contact our customer service representatives directly, please click “Email” or call (971) 703-4242.  Our customer service office hours are Monday through Friday from 9am to 4pm.

Monthly Billing

Service is billed monthly and covers the previous month’s base rates and water usage.  Billing statements are mailed out at the beginning of each month and payments are due by the 20th of the month.

Apply for, Transfer, or Stop Service

New and existing customers can apply for, transfer, or stop services by contacting us by phone or email.  Please complete and submit a Customer Service Agreement (see Downloads).

New Development

If you are planning new development within the service area of the utility, please contact us for information on new customer account set up, permitting, inspections, and fees.

Contact us to be provided with design and construction standards.

Report an Issue

For any concerns about your service, please contact customer service by email or phone.  For emergencies, please call the emergency phone number at (877) 711-2755.

News & Service Updates

There are no updates at this time.

Have an Emergency?

Call our 24-hour emergency line at:
(877) 711-2755

Downloads

  • 2024 Rate Schedule

    2024 service rates and fees for the utility.
    Download
  • Annual Newsletter

    2023 annual customer newsletter.
    Download
  • Summer Irrigation Restrictions

    Water restriction notice and recommended irrigation practices
    Download
  • Customer Service Agreement

    Form for customer contact information, billing preferences and service terms.
    Download
  • Annual Water Quality Report 2022

    We are pleased to provide this year's Annual Water Quality Report (Consumer Confidence Report) as required by the Safe Drinking Act. This report is designed to provide details about where your water comes from, what it contains, and how it compares to standards set by regulatory agencies.
    Download